Terms of Service

Revision date: 1/16/2016

All Services provided by ACSI Hosting, LLC ("ACSI Hosting") may be
used for lawful purposes only. Transmission, storage or presentation
of any information, data or material in violation of any United States
federal, state or city law is prohibited. This includes, but is not limited
to: copyrighted material, material we judge to be threatening or obscene,
or material protected by trade secret and other statute. The subscriber
agrees to indemnify and hold harmless ACSI Hosting from any claims resulting
from the use of service which damages the subscriber or any other party.

Prohibited are sites that promote any illegal activity or present content
that may be damaging to ACSI Hosting's servers, or any other server on
the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:
pirated software
hacker programs or archives
Warez sites

NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL
MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER
ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE,
AND A $50.00 CANCELLATION FEE WILL APPLY. ADDITIONALLY, ACSI Hosting
WILL NOTIFY THE PROPER AUTHORITIES OF YOUR ACTIONS.

Traffic Usage
All account plans come with a predetermined amount of traffic allowance.
We monitor all accounts and bill $2.00 for each gig of traffic exceeded per month.
This amount is not prorated, meaning that 1 mb - 1 gig will be treated
and billed as the same.

Server Abuse
Any attempt to undermine or cause harm to a server or customer of ACSI Hosting
is strictly prohibited. As our customer you are responsible for all your
accounts. Should you violate the Terms of Services outlined within, your
account will be cancelled without chance of refund.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole
discretion.
All sub-networks, distributive hosting sites and dedicated servers of
ACSI Hosting must adhere to the above policies, with the exception of
system resources in respect to dedicated servers.

Billing
By the Account Activation Date of each month, ACSI Hosting shall either:
(1) debit the client's credit card (when such information has been provided
by the client); or
(2) deliver, by e-mail or regular mail, an invoice in accordance with
the applicable Service Fees for services rendered for the current month.
When an invoice is delivered to the client, payment shall be remitted
to ACSI Hosting by no later than the specified payment due date. ACSI Hosting
shall be entitled to immediately terminate this agreement for client's
failure to make timely payments. You will be provided with an invoice
on a monthly basis. All credit cards are billed automatically on a monthly
basis. It is the client's responsibility to ensure that they have sufficient
credit to cover this transaction. In the event that there is insufficient
credit, we will send an e-mail notification, at which point we will need
to be provided with another credit card account number within 24 hours.
If we do not receive a response within 24 hours, the account, and all
accounts under that account plan, will be suspended.

Service Fees
Certain services carry a setup fee charged by ACSI Hosting to
client, which must be paid by client in order to have use of said services.
If client terminates this agreement, client shall be responsible for any
and all outstanding fees owed to ACSI Hosting and agrees to pay
any and all fees incurred by client. Because the services are provided
on a monthly basis, the client will be responsible for service fees incurred
each month, regardless of when client provides notice of termination.
Thus, for example, if the client provides notice of termination on the
15th day of a particular month, the client will be responsible for service
fees for the entire month, and such fees will not be pro-rated or refunded.

Money back guarantee & refund policy
We do not generally refund cancelled contracts. However, if your contract
is quarterly and you request a refund after two months, we will prorate your
contract at the full monthly rate for the period used and a refund will be
admitted for the unused portion of the contract. No refunds are issued
for setup charges, add-on charges, domain-registrations, add-on purchases,
SSL certificates or overage charges. In case of AUP violations, any and all
refunds are forfeit.

Account Deactivations
Any account deactivated due to non-payment will require a reactivation
fee of $20.00 prior to reactivation.

Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require 30 days
notice for a cancellation.

Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole
discretion.

Limitation of Liability
ACSI Hosting shall not be responsible for any claimed damages, including
incidental and consequential damages, which may arise from ACSI Hosting
' servers going off-line or being unavailable for any reason whatsoever.
Furthermore, ACSI Hosting shall not be responsible for any claimed damages,
including incidental or consequential damages, resulting from the corruption
or deletion of any web site from one of ACSI Hosting's servers. All
damages shall be limited to the immediate termination of service.

Violations
Violations of these Acceptable Use Policies should be referred to
suport_issues@acsihosting.com. All complaints will be investigated
promptly. Failure to follow any term or condition will be grounds for
immediate account deactivation.

Disclaimer
ACSI Hosting cannot be held liable for system down time, crashes or
data loss. We cannot be held liable for any predicated estimate of profits
which a client would have gained if their site was functioning. Certain
services provided by ACSI Hosting are resold. Thus, certain equipment,
routing, software and programming used by ACSI Hosting are not directly
owned or written by ACSI Hosting. Moreover, ACSI Hosting holds no
responsibility for the use of our clients' accounts. Failure to comply
with any terms or conditions will result in the automatic deactivation
of the account in question. We reserve the right to remove any account,
without advance notice for any reason without restitution, as ACSI Hosting
sees fit.

Account Activation
By activating your account with ACSI Hosting, you agree to the above
policies and disclaimer. Upon requesting activation of an account, you
are required to accept these policies, guidelines and disclaimer, and
a copy of your acceptance is forwarded along with your activation request
to be maintained with your account information.
NOTICE: If you sign up for an account and fail to comply
with these terms, no refunds will be given. We will, however, advise you
by e-mail or phone prior to taking any action to provide you with an opportunity
to correct the problem.

Server Uptime Guarantee
Although ACSI Hosting has an excellent record for reliability, we do not offer an
uptime guarantee. However, our network and servers are monitored continuously,
and are rarely down except for scheduled maintenance and hardware and
software upgrades.

ACSI Hosting reserves the right to amend any or all of the above policies,
guidelines and disclaimer without notification. We also retain the right
to increase any pricing and make changes to our account plans without
notification.